Delivery Information

Delivery Charges

£3.99 per order.

Order Processing

All orders are currently subject to 3-7 working day delivery.

Late Delivery

We make every effort to deliver orders within our specified timescales, however sometimes it may not be possible due to circumstances beyond our reasonable control. We will notify you of any delays and an anticipated delivery date. We are not liable for any loss caused to you by late delivery. This does not affect your statutory rights.


Courier Services

Orders are dispatched direct from our shop using various delivery services and will be fully tracked. Some items may be sent via Royal Mail, larger orders are usually shipped via a courier service. 

If the courier is unable to deliver the goods to you, they will leave a card through your door explaining the options that are available to you for re-delivery.


Large Item Delivery

We advise you to check the description of the product you wish to order as some larger items may take longer than our standard delivery option to arrive. 

Certain larger items (such as our dolls houses and kitchens) will be sent direct from our supplier. You will be advised if your product(s) have been sent using this option.


We reserve the right to use alternative delivery services at our discretion. This does not affect your Statutory Rights. Risk of loss and damage of products passes to you upon receipt of the products or on the date of first attempted delivery by us provided that we have processed and received payment in full for the products.